Privacy Policy

Unique Resource Management LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, and outlines your rights regarding that information. By using our website or services, you agree to the terms outlined below.

1. What Personal Information We Collect:  We may collect the following information when you interact with our website or services:

• Name, email address, phone number, and mailing address
• Appointment and service details
• SMS communication preferences
• Other information you voluntarily provide through web forms, phone calls, or text messages

2. How Personal Information Is Used:  We use your information to:

• Schedule and manage transportation and administrative services
• Communicate important service notifications (including via SMS)
• Respond to inquiries and customer service requests
• Improve our services and website experience
   

3. Who Personal Information Is Shared With:  We do not sell or rent your personal information. We only share it with trusted service providers who assist in delivering our services (such as drivers or dispatch systems), and only as necessary to perform their duties.

SMS consent is not shared with third parties or affiliates for marketing purposes.
 

4. SMS Communications:  By providing your mobile number and opting in, you consent to receive SMS updates related to your service. Message frequency may vary. You can opt out at any time by replying STOP. Message and data rates may apply.

5. Your Rights:  You have the right to:

• Request access to or correction of your personal information
• Withdraw consent for SMS or marketing communications at any time
• Request deletion of your data, where applicable
   

6. Contact Us:  If you have questions about this policy or how your information is handled, please contact us at: Email: info@uniqueresourcemgmt.com     Phone: (351) 277-6575

By opting in to receive SMS communications from Unique Resource Management LLC, you agree to the following terms and conditions:

1. Types of Messages You May Receive:  By providing your mobile number and consenting to receive SMS messages, you agree to receive texts related to:

• Appointment reminders
• Service confirmations and updates
• Pick-up and drop-off notifications
• Account and scheduling notifications
• Customer satisfaction follow-ups
• Company announcements and essential service alerts

2. Messaging Frequency:  Messaging frequency may vary depending on the nature of your interaction with our services.

3. Message and Data Rates:  Message and data rates may apply depending on your mobile carrier and plan. Please contact your mobile provider for details.

4. How to Opt Out:  You can opt out of receiving SMS messages at any time by texting STOP to the number from which you received the message. After opting out, you will no longer receive SMS communications unless you opt in again.

5. How to Get Help:  For help or additional support, text HELP or visit our website at www.uniqueresourcemanagementllc.com.

Contact Information:  If you have questions regarding these terms or your SMS preferences, please contact us at:  Email: info@uniqueresourcemgmt.com     Phone: (351) 277-6575